Refund and Cancellation Policy

Effective Date: Jun 21, 2026

Last Updated: Jun 21, 2026

This policy explains how refunds and cancellations will be handled for DataCareerHub services.

1. Current Status of Paid Services

If no paid service is active when you use the website, no payment, refund, or cancellation obligation applies. If paid services are introduced, applicable price, scope, deliverables, refund eligibility, cancellation rules, and timelines will be shown before payment or included in a written proposal, invoice, or agreement.

2. Possible Paid Services

Future paid services may include resume review, portfolio review, interview preparation support, analytics dashboard services, data readiness audits, AI-ready data assessments, custom reporting, consulting-style services, or downloadable materials.

3. General Refund Principle

Refund eligibility depends on the service purchased, whether work has started, whether digital materials were accessed, whether consultation time was used, and the terms shown at checkout or in a service agreement.

4. Digital Products and Custom Services

Downloadable digital products may be non-refundable after access or download unless required by law or unless the product was defective, inaccessible, or incorrectly charged. Custom work may be partially refundable before work begins, partially refundable based on work completed, or non-refundable once substantially completed or delivered.

5. Sessions, Duplicate Payments, and Failed Payments

Cancellation and rescheduling rules for paid sessions will be displayed at booking. Verified duplicate or accidental payments may be refunded after review. If a payment fails or remains pending, service access may not activate until payment is confirmed.

6. Gateway Charges and Processing Time

Payment gateway fees, bank charges, currency conversion charges, or international transfer charges may be non-refundable depending on provider rules. Approved refunds will be processed through the original payment method where possible.

7. No Outcome-Based Refunds

Refunds will not be issued merely because a user did not receive a job interview, job offer, salary increase, visa outcome, business result, or hiring response.

8. How to Request Review

Contact support@datacareerhub.io with your name, email used for payment, payment reference or invoice number, payment date, service purchased, and reason for refund request.